FAQ ✨
What is UDGC?
UltiDivineGoddess Creations is a creative lifestyle brand centered around intention, self-expression, spirituality, symbolism, and individuality. Our collections are designed to help you wear, use, and surround yourself with things that feel meaningful to you.
Are your products made to order?
Many of our products are made to order through our production partners. Because of this, processing and shipping times can vary by product. Please review the product listing for specific details before placing your order.
How long will my order take?
Processing and shipping times vary depending on the product and destination. Your order confirmation and shipping information will provide the most accurate updates once your order has been placed.
Do you accept returns or exchanges?
Please review our Returns & FAQ policy before purchasing. Eligibility can vary depending on the product, so we recommend reviewing the applicable policy before placing your order.
Can I cancel or change my order?
If you need to make a change, contact us as soon as possible. Because some products may begin production shortly after an order is placed, we cannot guarantee that changes or cancellations will be possible.
What if my order arrives damaged or incorrect?
Contact us as soon as possible with your order information and clear photos of the issue. We'll review the situation and help determine the appropriate next step.
Do you offer digital products?
Yes. UDGC may offer digital creations in addition to physical products. Digital products are delivered electronically, and because of their nature, they may have different refund and cancellation terms.
Are your designs created with AI?
AI may be used as one of the creative tools within the UDGC design process. Our creative direction, concepts, intentions, and final decisions come from the UDGC brand. You can learn more on our AI & Creative Process page.
How can I contact UDGC?
Use our Contact link to reach us. Please include your order number when contacting us about an existing order so we can assist you more efficiently.
Where can I find your policies?
You can find our Terms of Service, Privacy Policy, and Returns & FAQ through the links in the footer and navigation menu.